Key Consumer Rights

As a consumer, you are entitled to the following rights when purchasing property or engaging in real estate transactions:

• Right to Information: You have the right to receive clear and accurate information about the property, including its legal status, ownership, and condition.
• Right to Protection Against Fraud: You are protected against fraudulent practices, such as misrepresentation, non-disclosure of property defects, or fake ownership claims.
• Right to a Fair Contract: You are entitled to a transparent and fair contract that clearly outlines the terms and conditions of the property sale or lease.
• Right to Safe and Habitual Property: You have the right to purchase or lease property that is safe for living and meets required standards for health and safety.
• Right to Refunds or Compensation: If the property does not meet the standards or if there are issues with the transaction, you are entitled to a refund, compensation, or legal recourse.
• Right to Fair Dispute Resolution: If a dispute arises, you have the right to access proper legal channels or consumer courts to resolve the issue fairly.
• Right to Privacy: Any personal data you provide during property transactions must be handled confidentially, in line with data protection laws.